Returns & Sleep Trial Policy
We want you to love your new sleep setup, which is why we offer a 100-night risk-free trial on all mattresses. If you are not completely satisfied after the initial 30-night break-in period, we will facilitate a return or exchange to ensure you get the rest you deserve.
Return Process
- 1.Initiate Your Request
Contact our sleep experts via email or phone within your 100-night trial period to start the return or exchange process.
- 2.Verification and Approval
Provide your order number and photos of the mattress to confirm it is in clean, undamaged condition as per our hygiene standards.
- 3.Schedule a Pickup
We will coordinate with a local charity or recycling partner to pick up the mattress from your home at no additional cost to you.
- 4.Receive Your Refund
Once the pickup is confirmed by our partner, we will issue a full refund to your original payment method within 5-7 business days.
